APPLYING FOR A NEW LOAN

  1. You should be between 22 and 59 years old.
  2. You must run an account (Current or Savings) with a commercial Bank in Nigeria.
  3. Applicant must live and or work in Lagos State.
  4. You must have a verifiable monthly income.
  5. You must have a clean Credit Bureau Report.
  6. You must not have a history of returned cheques in your account.
  7. One recent passport photograph (within the last 6 months)
  8. Salary bank statement for the last 6 months (must be stamped by the bank).
  9. NUBAN Cheque leaves for the duration of Loan (agreed at branch) OR Filled Direct Debit Form
  10. Staff Identification card
  11. Letter of Employment, Confirmation, Promotion, Redeployment, Salary Increase OR Introduction Letter from Employer’s HR to Firmus
  12. Utility Bill (PHCN, Water bill, LAWMA bill OR Rent Agreement) not older than 3 months
  13. Valid Proof of Identification (current ECOWAS Passport, National Identification, Driver’s License or Voters ID)
  1. One recent passport photograph
  2. Valid proof of government identification (International passport, National Identification card, Driver’s license, Voter’s card and National Identity Management Commission card).
  3. Valid work identification card/Business card.
  4. Most recent 6 months bank statement (Corporate and personal)
  5. Proof of tax registration or receipt of payment.
  6. Mean of repayment (NUBAN cheques only)
  7. Memorandum and articles of association.
  8. Certificate of incorporation.
  9. Recent utility bill (within the last three (3) months). (Lawma bill, Recent Rent Agreement, Water bill, Electricity bill) (business and home)
  10. A guarantor

Guarantor requirements:

  1. Guarantor must be a staff of the Firmus approved guarantor list
  2. One recent passport photograph
  1. Nuban cheque leaves
  2. Letter of employment, confirmation, promotion, redeployment or salary increase.
  3. Valid work identification card.
  • Valid proof of government identification (International passport, National Identification card, Driver’s license, Voter’s card and National Identity Management Commission card).
  • Recent utility bill (within the last three (3) months) (Lawma bill, Recent Rent Agreement, Water bill, Electricity bill).
  1. Official email address.
  2. Filled guarantor’s form
  • Online – firmus.com.ng
  • At our office: The Apex Place

8b, Sola Oguntade Close,

off Durosinmi Etti Road,

Lekki Phase 1, Lagos state.

  1. Minimum – N2,000,000.00
  2. Maximum of N15,000,000.00

If you need less than N2,000,000.00 please send an email to our sister company SCLinfo@spartacapitallimited.com

Yes, you must be gainfully employed to benefit from our loan products.

Yes, this forms a major part of our loan criteria, we use it to verify information provided in your loan application form.

Firmus will obtain it directly, our customers do not need to get this for us.

No, you do not need to visit the branch at the initial stage of your application. You can make an interim application on our website and by calling to speak to our sales team.

In a bid to collect on our loans disbursed, we reserve the right to contact your employers or next of kin or guarantor about details relating to your loans with us. However, if your loan is performing we are not under obligation to disclose your details except to regulatory bodies.

EXISTING LOAN ENQUIRY

Yes, a customer can part liquidate and have the facility restructured.

Yes, you can but a 2.5% liquidation fee will apply. You would also pay your outstanding principal and interest up until the time when you are liquidating.

You will get an SMS once your loan has been approved based on your document verification.

An email will also be sent to you with details of your Loan and account number. Please make sure you provide all your correct contact information to make this possible for us.

If you have received an SMS, the funds would have been credited into your account.

You can get a new loan as soon as you repay your existing loan, in less than 4 hours provided you have complete documentation.

You cannot apply for more than one loan at the point of your application, but you can apply for a top up loan after making some payment installments (at least 2) on your current loan.

A top up loan is an additional loan request that is added to your existing loan. It can either run as a TOP UP or Parallel Loan.

No, this cannot be done after the loan contract has been executed.

A top up can be considered, but this will be at the sole discretion of Firmus.

Yes. You can top up on your existing loan after you have made 2 payments on your existing 3-months loan, 4 payments on your existing 6-month loan and 6- payments on your 9-month loan without a default.

You will also need to provide your updated bank statement and issue new postdated cheques or Remitta form.

Yes, but this will be subject to additional interest charges and satisfactory review of documents showing ability to repay over an extended period. A written instruction from you is mandatory

Pre-liquidation does not reduce principal repayments to Firmus, but can reduce interest due depending on the point of liquidation.

REPAYMENT ENQUIRY

QUICKTELLER: You can make quick and convenient repayments through the Quickteller platform.

CHEQUES: The cheques deposited as part of your loan documentation will be presented to your Bank on your due date please make sure you have enough funds on your due date.

CASH: You can make cash payments directly at our Head Office at The Apex Place, No. 8b, Sola Oguntade Close, off Durosimi Etti Road, Lekki, Lagos

POS: you can pay using your debit card at any one of our locations

ONLINE: make online transfers to any of our accounts:

Bank: Keystone Bank

Name: Firmus

Account number: 1007024972

 

OR

 

Bank: Union Bank

Name: Firmus

Account number: 0083387695

 

OR

Bank: Fidelity Bank Plc

Name: Firmus

Account number: 5540012323

Please state your name and Account Number clearly as the depositor and ensure you notify us by e-mail to 72 hours before your due date for your cheques to be retrieved.

You are required to send a request in writing to effect the cancellation of the standing instruction. This can also be terminated automatically on completion of payments of the loan

Please send an e-mail to customerservice@firmus.com.ng or info@firmus.com.ng or customerrelations@firmus.com.ng stating your name, loan ID and the bank through which you made the repayment and you will get a call from a service representative.

 

We request that all payments into our account is referenced with your name or account number for easy identification.

You can reapply after liquidation if you had no returned cheque throughout the tenor of your loan. You will also need to provide only your updated bank statement and a new set of postdates cheques.

Ensure you notify Customer Services 3 business days before your due date with documentary evidence to support your claims. We will strive to retrieve your cheque in this instance from the clearing Bank, if the evidence is satisfactory.

However, this might not guarantee non-presentation of your cheque.

We can only hold the cheque for 3 days, otherwise penal charges will be applied to your account after this date if payment is not made.

You can reach us by sending an e-mailcustomerservice@firmus.com.ng or info@firmus.com.ng or customerrelations@firmus.com.ng

Yes, you can change your repayment date, but it will be subject to review of proof of change of job and salary dates. Additional charges may be applicable.

Please send an e-mail to customerservice@firmus.com.ng or info@firmus.com.ng or customerrelations@firmus.com.ng quoting your loan ID and stating the details of the payment made as well as evidence that a debit occurred on your account. A reversal on your payment will be applied on confirmation of a double payment. This can usually take up to 48 hours.

Please note that placing a standing instruction on your account is subject to availability of funds for both the bank charges and the amount to be debited from your account. Kindly visit your bank to ensure the standing instruction is properly set up or send an e-mail to customerservice@firmus.com.ng or info@firmus.com.ng or customerrelations@firmus.com.ng

Yes, you can but a 2.5% liquidation fee will apply. You would also pay your outstanding principal and interest up until the time when you are liquidating.

Cheques on all loans that have been paid can be picked up from our head office 24 hours after liquidation.

Yes, you can. You will need to visit our Head Office to issue the cheques and give an instruction to stop the direct debit on your account.

You can make payments via

QUICKTELLER: You can make quick and convenient repayments through the Quickteller platform.

ONLINE: make online transfers to any of our accounts:

Bank: Keystone Bank

Name: Firmus

Account number: 1007024972

 

OR

 

Bank: Union Bank

Name: Firmus

Account number: 0083387695

 

OR

Bank: Fidelity Bank Plc

Name: Firmus

Account number: 5540012323

 

Please state your name clearly as the depositor and ensure we are notified vie e-mail 3 business days before your due date to confirm your payment and for your cheque retrieval.

Firmus staff are not allowed to collect cash repayments on behalf of customers under any circumstances.

Please take note and be guided accordingly. If in doubt, please send an email to customerservice@firmus.com.ng or info@firmus.com.ng or customerrelations@firmus.com.ng

LOAN APPROVAL ENQUIRY

You will get an SMS confirming funds have been disbursed into your account. If you don’t receive this text within 24 hours, send an e-mail to customerservice@firmus.com.ng or info@firmus.com.ng

Yes, but this will be subject to additional interest charges and review of documents showing ability to repay over extended period. You would also need to send us a written instruction. This is a mandatory requirement.

Please send a mail to e-mail with details of the payment into our account to customerservice@firmus.com.ng or info@firmus.com.ng or customerrelations@firmus.com.ng  You will get a call from a Customer Service representative.

We request that all payments into our account are properly referenced with you name or account number for easy identification.

Our interest rate is a flat rate charged monthly, however we operate a reducing balance structure at 10% flat.

There are no hidden charges however we have the following fees:

  • Management fee,
  • Insurance

PENALTIES AND FEES

A Penal charge is applied to your account and accrues on a daily basis until it is settled.

It is also important to note that continuous default on a loan also adversely affects your credit rating with the Credit Bureau agencies and your ability to apply for a loan in the future from Firmus or any other Financial institution.

Please call our trained advisors or our customer care line on +234 802 306 0703 Ext 0 or 111 for more information on our interest rates.

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